error: iscomplete is not found

soap:serversystem.web.services.protocols.soapexception: server was unable to process request. ---> system.runtime.interopservices.comexception (0x80004005): creating an instance of the com component with clsid {212aae21-daa2-11d5-b392-00e029424b73} from the iclassfactory failed due to the following error: 80004005.

server stack trace: 
   at promt.prmobjhost.comcreator.createsvrdirs(string sclientname, string susername, boolean bpromtsvrexe)
   at promt.prmobjhost.comcreator.getpromtdocument(string sclientname, string susername, boolean bpromtsvrexe)
   at system.runtime.remoting.messaging.stackbuildersink._privateprocessmessage(intptr md, object[] args, object server, int32 methodptr, boolean fexecuteincontext, object[]& outargs)
   at system.runtime.remoting.messaging.stackbuildersink.privateprocessmessage(runtimemethodhandle md, object[] args, object server, int32 methodptr, boolean fexecuteincontext, object[]& outargs)
   at system.runtime.remoting.messaging.stackbuildersink.syncprocessmessage(imessage msg, int32 methodptr, boolean fexecuteincontext)

exception rethrown at [0]: 
   at promt.pits.translator.services.ptservice.starttranslatehtmlfile(int32 dirid, string tplid, byte[] data, templatedataset context, string urlbase, string hrefprefix)
   at promt.pits.translator.services.translator2.translatehtmlfile(int32 dirid, string tplid, byte[] data, templatedataset context, string urlbase, string hrefprefix)
   --- end of inner exception stack trace ---